Evidently when more than one capture card is present in a system, say for example you have AV capture cards, you need to add an ASIOIO directive to the settings.ini file for Pinnacle.
You would not find the file yourself unless you work for MS. C:\Users\Public\Documents\Pinnacle\Program Files(x86)\Pinnacle\Studio 15\programs\Sites\[ComputerName]\Settings
To force DirectSound playback, add the following key in the file “settings.ini”.
Sadley I couldnt find the KB by searching, probably just my inability to type and not a strange search index at Avid . http://avid.custkb.com/avid/app/selfservice/search.jsp?DocId=214049